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FAQ

Frequently Asked Questions

WHAT IS INTO ARCHIVE?

Into Archive is a luxury consignment web store that specializes in luxury designer items as well as exclusive rental items.

WHICH DESIGNER BRANDS DO YOU CARRY?

We sell designer brands such as Christian Dior, Louis Vuitton, Vivienne Westwood, Prada and many more.

WHAT IS YOUR ARCHIVE COLLECTION?

The Archive Collection is a collection of exclusive luxury items available for rent within Toronto and New York. Rentals are only made to magazines, publications, and other major organizations.

HOW CAN I CONTACT YOU ABOUT COLLABORATIONS/RENTALS/PHOTOSHOOTS?

You can submit inquiries via the website contact form or personally message our instagram (@intoarchive) where you can expect a response in one day or two.

HOW CAN I FIND OUT ABOUT YOUR LATEST PRODUCTS?

You can get the latest news by singing up on our Newsletter Popup when visiting the website www.intoarchive.com

WHAT ARE THE PAYMENT OPTIONS?

We accept PayPal, Apple Pay, and Stripe for any major debit or credit cards.

HOW MUCH IS SHIPPING?

We offer international tracked shipping for $20 USD. We ship from both Japan and Canada depending on the item purchased.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ITEM?

Expect your product to arrive 1-2 weeks after being purchased.

WHAT IS YOUR RETURN POLICY?

Unfortunately at the moment all sales are final. We do our best to represent each item with detailed descriptions, sizes, and conditions. Authenticity is always guaranteed.

WHAT IF I NEVER RECEIVE MY PRODUCT AFTER PURCHASE?

If you have not received your item please contact us and we will do our best to track it down or, if availability allows, send a you new one.